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As Maria's and Spencer's backgrounds suggest, there is considerable interest in the topic of education and training
suggests that many people attend community colleges not to earn degrees but to take computer-related courses in hopes of getting a
job or as a way to retrain and update their skills. And according to the National Science Foundation, two-thirds of workers who had
a bachelor's degree and worked in a computer-related occupation in 1999 had majored in subjects other than computer and
information sciences.
Clearly, earning a postsecondary degree in a computer-related field is not the only way to prepare for a job in information
technology. But learning the technical skills necessary to work in these occupations remains paramount. Specialized certification
and degree programs-associate, bachelor's, and graduate-level ones-are the primary ways workers train for information
technology occupations.
Technical or professional certification demonstrates that an individual has achieved a level of competency in a
required for information technology workers. This interest stems from the U.S. economy's demand for such workers and a
presumption that the current educational system is not producing enough of them for the workforce. Rita Caldwell, director of the
National Science Foundation, notes that there are many pathways for becoming an information technology worker. Training ranges
from a few months for certification to 6 years for a doctoral degree.
BLS data show that in 2001, most information technology workers- almost 70 percent-had a bachelor's or higher degree,
although the number who had some college but no degree is rapidly increasing and accounted for almost 16 percent of these
workers. And industry organizations, such as the Institute for the Certification of Computing Profes- sionals, offer voluntary
certification. The Institute's certification is available to those who have a college degree, at least 2 years of experience, and have
passed a series of examinations.
Vendor certification evolved from the difficulty employers had finding skilled workers to fill the rising number of
high-tech jobs created by the Internet boom in the mid- to late 1990's. Because certification is faster, cheaper, and more focused
than traditional educational tracks, vendor certification soon emerged as a solution to the problem of worker shortages.
As of May, Microsoft Corporation had issued more than 1.2 million certifications to individuals classified as Microsoft
Certified Professionals. One example of the rapid growth in vendor certification is the increase in particular field. There are
various certifications available for information technology workers. Spencer, for example, earned certification that qualified him
for a computer program- ming job. Product vendors and industry organizations offer different types of certification, providing a
training niche that is expected to continue.
Growth of certification.
According to the Information Technology Association of America's study on the information technology
workforce, the significance of certification has grown in each of its job categories in the last year. Kenneth Bartlett, project director
for the Na- tional Research Center for Career and Technical Education, says that as of August, there were almost 100 vendors and
organizations offering more than 670 separate certifications in informa- tion technology.
And these certifications are growing more popular. Data from the U.S. Department of Education's National Center for
Education Statistics show that the number of awards of less than 1 year granted in computer and informa- tion sciences grew
almost 400 percent between 1990 and 2000.
When international trends are considered, the impact of certification is even more dramatic. In his 2000 report,
"The Certification System in Informa- tion Technology," author Clifford Adelman describes a "parallel universe" outside
conventional educational routes for potential information technology workers to develop skills. The report notes that, by early 2000,
about 1.6 million people worldwide had earned roughly 2.4 million information technol- ogy certifications.
Vendor and organization certification.
Product vendors and software firms- including Microsoft, Cisco, and Oracle-offer
certification and may require individuals who work with their
the number of Microsoft Certified Systems Engineer awards over the last few years: 35,000 in fall 1997; 280,000 by June 2000;
and almost 463,000 by July 2002.
Future of certification.
Certification has become an increasingly important standard in the information technology industry in the
last decade. However, it also has become more controversial. Although it enables workers to demon- strate a specific set of skills,
some employers say that certification is not a viable substitute for practical experi- ence. Others prefer that workers have formal
education and practical experi- ence, predicting that certifications will diminish in importance. But as the following example
illustrates, certifica- tion should continue to play a role in training information technology workers.
The growing importance of network security in information technology has led to an increased demand for computer security
professionals. Someone who wants to work in information security can get one of a variety of certifications instead of a 2- or 4-
year degree. Employers interested in securing their organizations' computer networks seek individuals with exper- tise in
information security-which, presumably, a specialized certification demonstrates.
In an era in which new technology may become obsolete in a few years, acquiring skills quickly is important to both
employers and workers.
Many employers of information technol- ogy workers require applicants to have a degree, which they perceive as proof of
a worker's ability to think logically. And there are plenty of options for students interested in earning a degree in information
technology. According to the National Center for Education Statistics, computer and information sciences include computer
program- ming, data processing, information science and systems, computer systems analysis, and computer science.
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